Patient information

Everything you need before your first visit

No surprises, no guesswork. Here's what to bring, what the visit looks like, and how to reach us if anything changes.

Come prepared

What to bring

  • Photo ID
  • Your dental insurance card (and medical card, if you have one)
  • A list of medications you take, including dosages
  • Names of any conditions you're treated for
  • Any recent dental X-rays, if you have them
  • Questions — write them down so nothing gets forgotten

Paperwork is handled at the front desk when you arrive — plan for a few extra minutes on your first visit. If it's easier to fill things out with help, just say so.

A patient having their teeth cleaned during a routine appointment
The visit

How an appointment usually goes

Check in & history

We review your paperwork, medications, and anything that's been bothering you.

Exam & images

A look at your teeth, gums, and bite, plus any X-rays needed to see below the surface.

Findings & plan

We explain what we found, what's urgent, what can wait, and what it costs.

Cleaning or scheduling

Many patients are cleaned the same visit; larger treatment gets its own appointment.

A child at ease during a dental checkup with a parent nearby
For parents

Bringing a child for the first time

  • Book earlier in the day when kids are freshest.
  • Keep your language neutral at home — skip words like "shot" or "hurt."
  • Let them bring a comfort item; it helps more than you'd think.
  • Plan to sit close by. Parents are welcome in the room.
"My children were seen here and they took care of all of their dental work. I'm very satisfied with the work that was done on my children."
Lanique Spooner · Google review (excerpt)

Office hours

  • Monday10:00 AM – 5:00 PM
  • TuesdayCall for Availability
  • Wednesday10:00 AM – 5:00 PM
  • Thursday3:00 PM – 7:00 PM
  • Friday3:00 PM – 7:00 PM
  • SaturdayCall for Availability
  • SundayCall for Availability

Insurance & payment

Most plans accepted, including all State & Government insurance. We verify benefits before treatment and quote your portion up front. CareCredit is available for larger plans.

Insurance details

Changes & cancellations

Life happens. If you need to move or cancel an appointment, call the office as early as you can so we can offer the time to someone who's waiting.

(313) 822-4200
Gray Family Dental · Detroit

Ready for your first visit?

Most questions are answered fastest on the phone — including insurance, pain, and same-day availability.

  • 12871 E Jefferson AveDetroit, MI 48215
  • Mon & Wed 10–5 · Thu & Fri 3–7Tuesday, Saturday & Sunday: call for availability